Event Q&A

What Percentage of Virtual Event Costs Come from Technology?

The percentage of virtual event costs that come from technology can vary depending on the size, complexity, and goals of the event—but on average, 30% to 60% of the total budget for a virtual event is typically allocated to technology-related expenses.

This category includes a wide range of tools and services that make the virtual event possible, such as event platforms, live streaming software, video production, virtual networking tools, integrations with registration and CRM systems, content delivery networks (CDNs), analytics tools, cybersecurity measures, and more. Each of these components plays a vital role in delivering a seamless and engaging virtual experience.

Let’s break down where the technology costs come from:

1. Virtual Event Platform (20–35%)

This is often the largest single technology expense. The platform hosts the event and enables functions like attendee registration, session streaming, chat and networking features, exhibitor booths, gamification, and analytics. The cost can vary widely depending on the platform’s capabilities, scalability, and level of customization. High-end platforms with white-labeling and 3D environments are more expensive, while simpler webinar-style platforms are more affordable.

2. Streaming & Video Production (10–20%)

Producing high-quality live or pre-recorded sessions requires investment in production tools, professional video teams, editing software, and streaming services. For events that include keynote speakers, panel discussions, or performances, this cost can increase significantly, especially if multi-camera setups or live switching are involved.

3. Tech Support & Staffing (5–10%)

Running a smooth virtual event requires behind-the-scenes technical staff who manage the platform, troubleshoot issues, coordinate speakers, and assist attendees. Depending on the event’s size, you may need platform producers, chat moderators, IT support, and backup teams to ensure reliability.

4. Integrations & Custom Development (5–15%)

Events that require CRM, registration, or payment gateway integrations may incur additional development or licensing costs. Custom features like advanced matchmaking, personalized agendas, or mobile apps can also drive up costs.

5. Cybersecurity & Data Compliance (2–5%)

Virtual events involve data collection and online interaction, making privacy and cybersecurity crucial. This might involve secure login features, data encryption, GDPR compliance tools, and more, especially for industries like healthcare or finance.

6. Engagement & Interaction Tools (2–5%)

Polling, Q&A, gamification, and virtual networking tools (like virtual roundtables or speed networking) are often licensed separately. These add-ons improve engagement but come with their own costs.

Why the Range Varies

Smaller virtual events or webinars may spend less on tech—possibly only 20–30%—if they use basic tools like Zoom or Microsoft Teams and have minimal production needs. In contrast, large conferences, trade shows, or hybrid events that simulate in-person experiences may spend upwards of 60% on technology to deliver a polished, immersive, and reliable experience.

In summary, technology is a major cost center in virtual events, often making up one-third to over half of the total event budget. For organizers, investing in the right tech is not just about functionality—it’s about delivering a smooth, engaging, and memorable experience that meets business and attendee goals.

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